q63jd (q63jd) さんが質問をしました。
Hi folks, i opened a case fo one of our users who is havinmg OKTA issues and have a case number but how do i see it withing the web site, cant see anywhere to insert the case no? Or is it a case of waiting for OKTA to respond to my email?
thanks
Richard
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello Richard,
If you go to Me on the Top-right corner of this page, and go to My Cases, you'll be able to see the cases you submitted. Additionally, you can access them here: https://support.okta.com/help/s/cases
Let me know if this helps!
Thanks!
Tim
Okta, Inc.