MikeR.79981 (Customer) asked a question.
We're looking to migrate away from the okta-jira authenticator for Jira Datacenter due to the lack of support for Jira Service Desk SSO. Has anyone configured SSO using the Jira Datacenter built in SSO app called SSO 2.0? If so, do you need to create a new custom SAML app? How did you go about pointing this to the on prem Datacenter endpoint?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Mike,
For this scenario it would be best to open a support case, as there are multiple variables to take into consideration for on-prem Jira environments. Though usually creating a fresh application within Okta, and updating the settings for the .conf and .xml file on the Jira server accordingly is the best route to take.
Thank you,
Brooks Johnson
Okta Support Engineer