3ug5u (3ug5u) asked a question.
Hi all,
I wanted to fetch attribute from my user profile on my app that I created in the Okta management console. As I was testing and trying something, I added a profile attribute "customerAccointId" in both the default "User" and my Simple App "Simple *** User" by clicking and going in to "Profile".
And here comes the problem, in my app "Simple *** App", it turned out I did not need the newly added "customerAccountId". So I tried to remove it by clicking on the "X" button and delete it. But there was an error popped up (shown below).
Plus, I wasn't able to change the setting of my newly added, custom profile attribute, e.g. Scope and Mutability. Is this by-design or there's a way around? (given my current situation where I couldn't delete
This error is usually caused by the custom attribute has been marked as required under Directory> Self-Service Registration and afterwards also marked as required under Directory> Profile Editor, in the Okta User profile.
In order to delete the attribute from the Okta User profile, go to Directory> Self-Service Registration, click the Edit button, locate the attribute in question under the Registration Form section and uncheck the "Required" box. Afterwards, go to Directory> Profile Editor, click on Okta User profile (and then after click on your App's profile), locate the attribute in the list and try removing it again.
Note: In case the attribute has not been marked as required under Self-Service Registration, proceed to temporarily disabling Self-Service Registration and retry deleting the attribute from Profile Editor.
Hi Thomas, I am also experiencing this problem. It seems to be a bug. In my case, the attribute is not marked as required (either in Self-service Registration or in Profile editor). Do you have any other suggestions?