NickT.68327 (Customer) asked a question.
I have locked a user on the AD side, but this lock is not reflected in okta, the user still shows "active" in okta, not "locked out". I have tried an incr and a full import to see if any change but the user remains active in okta.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hey Nicholas,
I am hoping its AD mastered user on which you are trying. Are you manually locking the user or by unsuccessful sign-on attempts. Lock out depends on the AD password policy configured in OKATA. You may check the "Lock out user after X unsuccessful attempts" in password policy - (Security > Authentication > Password > Active Directory Policy). More details on below link -
https://support.okta.com/help/s/article/How-does-the-password-policy-soft-lock-functionality-work?_ga=2.20827000.178653873.1594077558-499733930.1589287835
Thanks,
Saurabh
Have you checked the Account locked attribute matches with the AD attribute name ? This is a very common use case & should work. check your configuration, you might be missing a small thing.
Yeah, this is kind of the next step following my comment in your other thread @NickT.68327 (Customer)
Unless the lockout attribute from AD is mapped to a similar Okta attribute that governs the status, a lockout in AD won't automatically propagate to a lockout in Okta. You can either ensure that attribute is mapped, as @sandeepk.84743 (Wipro Technologies) suggests, or take the approach I mentioned previously: delegated authentication, where since authentication to Okta happens at AD a lockout status i AD will effectively prevent authentication to Okta.
Sandeep - do you have the attribute name on the Okta side? Is this a custom attribute you need to create before adding the mapping?
You can create a custom Boolean attribute in OKTA & map it to the AD Attribute. Custom attribute is the only best option. There is no default attribute available in OKTA.