
GlenW.60812 (Customer) asked a question.
Hi all,
I've been trying to get user information once a user has logged in "username", "email" or anything really. Once a user has logged in and a call to isAuthenticated() returns true. I try call getUser() but I get a 500 error with no details or any indication as to where the problem is. I've deleted and setup the client again not deviating from the standard using localhost:8080. The error I get back is as follows:
```
errorCauses: []
errorCode: "E0000009"
errorId: "oaeyHPMfXnFRf6Epn7hHPW0lw"
errorLink: "E0000009"
errorSummary: "Unknown error"
message: "Unknown error"
name: "AuthApiError"
xhr:
responseJSON: {errorCode: "E0000009", errorSummary: "Internal Server Error", errorLink: "E0000009", errorId: "oaeyHPMfXnFRf6Epn7hHPW0lw", errorCauses: Array(0)}
responseText: "{"errorCode":"E0000009","errorSummary":"Internal Server Error","errorLink":"E0000009","errorId":"oaeyHPMfXnFRf6Epn7hHPW0lw","errorCauses":[]}"
responseType: "json"
status: 500
``
Is there anyway of finding out what is causing this error? Please let me know if anymore info is required.
Many thanks

Hello Glen,
Andrei here with Okta's Customer Support Team, thank you for reaching out to us. As this issue requires detailed troubleshooting and requires logs from your side, I would recommend opening a case with our Support Team and a developer engineer will help you on this matter.
Best Regards,
Andrei Vincze
Technical Support Engineer
Okta Global Customer Care