
v2o4p (v2o4p) asked a question.
Hi All,
I downloaded the Okta LDAP Agent onto windows server 2016 and begin to configure all the necessary input on the LDAP configuration as I click next it appears an error msg " Failed to connect to the specified LDAP server"
Anyone have encountered this issues?
Thank you

Hi Orion,
What is the LDAP error code you are getting ? Is there any proxy server between LDAP server & OKTA agent ? Can you confirm if the ports are opened ? are you using LDAP administrative account to connect ? Can you share screenshot of the configuration & Error ?
Hi Sandeep Khurana,
What is the LDAP error code you are getting ?
Is there any proxy server between LDAP server & OKTA agent ?
Can you confirm if the ports are opened ? are you using LDAP administrative account to connect ?
Can you share screenshot of the configuration & Error ?
Thank you
Here is the configuration img
Bind DN should start with cn=<userid> or uid=<somename>, DC=test,DC=com
Please correct that.
Hi Sandeep Khurana,
Can i check with you "ldap.mycompany.com:389", mycompany is referring to which portion?
Thank you.
mycompany is referring to the IP Address of the hostname of your LDAP server. In the Bind DN you need to specify a Admin userDN of your LDAP database. I hope it helps.
Hi Sandeep Khurana,
Thanks for your information and guidance.
Managed to pass through Step1
Thank you