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0D51Y00008Qmo0sSABOkta Classic EngineAdministrationAnswered2024-03-25T22:47:48.000Z2020-05-08T21:50:06.000Z2020-05-11T13:40:44.000Z
Users don't know they have to click on "Send Code" button for SMS Authentication

when logging into Okta, on the SMS Authentication screen you see "enter code" and a box to type the code, next to that is the "send code" button - many of my users don't realize you have to click on "send code". Can we make this more obvious?

 

Is there a way to force it to automatically send the code when you get to this screen or to add a line of text that says "Please click the send code button"?

 

thanks


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Users don't know they have to click on "Send Code" button for SMS Authentication