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0D51Y00008Mu6nvSABOkta Classic EngineSingle Sign-OnAnswered2024-04-15T09:30:27.000Z2020-04-24T18:10:20.000Z2020-04-29T04:23:28.000Z

RajnathY.41743 (Customer) asked a question.

Single Logout Response not working ,getting Invalid signature in okta system log

I am using CRM portal as SP and using Okta as IDP. I can succesfully login. And when I tried to logout getting

<saml2p:StatusCode Value=“urn:oasis:names:tc:SAML:2.0:status:AuthnFailed”/> </saml2p:Status>

In saml2p:LogoutResponse response. Please suggest what is the error due to that at IDP side signout is not working.

 

Apr 24 23:28:47

Rajnath Yadav  (User)

User single sign out from app

failure : Invalid Signature

Community Tip (AppInstance)

Rajnath Yadav (AppUser)

 


  • bc221 (bc221)

    Hi Rajnath,

     

    There could be many reason to fail SLO. Have you uploaded correct cert on Okta SLO config? also verify algorithm used to sign request. Can you also try this tool to validate the request - use the XML dump of your LogoutRequest.

    https://www.samltool.com/validate_logout_req.php

     

    for detail troubleshooting please create case with Okta.

     

     

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  • bc221 (bc221)

    Hi Rajnath,

     

    There could be many reason to fail SLO. Have you uploaded correct cert on Okta SLO config? also verify algorithm used to sign request. Can you also try this tool to validate the request - use the XML dump of your LogoutRequest.

    https://www.samltool.com/validate_logout_req.php

     

    for detail troubleshooting please create case with Okta.

     

     

    Expand Post
    Selected as Best
This question is closed.
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Single Logout Response not working ,getting Invalid signature in okta system log