0kn2o (0kn2o) asked a question.
Error 400 after successful login into dsm brains test portal
Hello,
regardless of the browser I use, I get a 400 error every time after signing into
https://brainstest.biomax-dsm.noris.de/
(screenshot below)
Curiously I have no problem accessing this other portal for which I need to use the same procedure for signing in: https://brains.dsm.com/
The support department in biomax told me this issue is not in our side.
The support on the side of dsm has not answered back for more than a week.
I tried to create a case in okta, but I am redirected to the help center instead.
I appreciate you help me clarify this issue,
Bests,
Mariana Mondragón Palomino
Image is not available
Thank you for reaching out to Okta Community, my name is Vlad.
Based on the error that you've encountered, the HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing.
In order to further troubleshoot this issue, open a case with Okta Customer Support using one of the below phone numbers.
US: 1-800-219-0964
AU: 1800 095 441
FR: 0800 914 949
NL: 0800 022 4471
UK: 0800 808 5574
thanks for your response. Could you please give me a number for
Customer Support in Germany.
The numbers you gave me cannot be used here.
Looking forwards to your answer,
Mariana
Quoting Okta Help Center <community@okta.com>: