
7o76r (7o76r) asked a question.
Hello!
We are moving to Workday as a master, and we're curious how to handle duplicate user names. Also, how should we handle contractors that use a subdomain email address that are converted to full time?
For example, if I have a jane.doe@company.com and we have another Jane Doe joining the company, what should we do? Do we ask for middle names? What if they don't have middle names?
In regards to full time conversions, our contractors currently have an address such as john.doe@temp.company.com and we'd like to switch it to john.doe@company.com. Should we just deactivate the account or just update the primary address to reflect the new address?

Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂