czos7 (czos7) asked a question.
Office 365 Extension Attribute Sync Issue
We currently have an issue where our Extension Attributes (1 through 15) are not syncing through to Office 365 (Azure AD).
I know this is a known issue here: https://support.okta.com/help/s/article/Office-365-Universal-Sync-Extension-Attribute-issue-extensionAttribute1-through-extensionAttribute15
However the resolution described does not fix our issue. We use Exclaimer Cloud for our signatures, which pulls its information from Azure AD. Information is not being pulled as OKTA is not sending the correct User Table information to Azure AD, even though Exchange Online can see these attributes fine.
Just wondering if anyone has a work around for this / if there is a timeline on this being resolved?
Thanks.
Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂