SuporteR.34766 (Customer) asked a question.
Okta Verify
Nao possuo mais acesso ao aplicativo e o site está pedindo um Código quando vou na área do administrador. Como proceder ?
- oxptp (oxptp)
The best option is to have another admin reset MFA for your account. (To reset a user's MFA, click on Directory>People and then click the "Reset Multifactor" button. Select the user(s) you wish to reset and click the "Reset Multifactor Authentication" button.)
If you do not have another admin I would recommend opening a case with Okta Support.
Expand Post- SuporteR.34766 (Customer)## - Não escreva abaixo dessa linha - ##
Olá, Reply to Okta Help Center.
Recebemos a sua solicitação, que foi registrada junto a central de atendimento sob protocolo Nº 20191200000664 (Kevin Tuuri answered you: Okta Verify).
Em breve entraremos em contato para tratar sobre o assunto.
Reply to Okta Help Center
27/12/2019 17:21 (UTC-03:00 Horário Padrão de Brasília)
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This question is closed.
The best option is to have another admin reset MFA for your account. (To reset a user's MFA, click on Directory>People and then click the "Reset Multifactor" button. Select the user(s) you wish to reset and click the "Reset Multifactor Authentication" button.)
If you do not have another admin I would recommend opening a case with Okta Support.