DipakD.26878 (Customer) asked a question.
I will explain to so far what I've done.
When a user tries to access to our portal, first it will check whether the user is authenticated or not? if authenticate then it will redirect to our dashboard, if not it will automatically redirect to Okta login page for authenticating themself.
The above explanation is for the user. Now I've also admin users when they will try to access our portal the same way they have to follow.
Here is what I wanted to implement is after admin logged in to our portal they will have the special authority to see the other user dashboard without knowing their credential it should be using sso by putting their email id or username. So that if any customer is having any problem in their dashboard admin can see that.
So, how can I implement that above sso thing using okta?
Any ideas. Thanks!
Are you looking for information, can Okta Admin see end user's Okta dashboard ?
Suppose, I am the admin of a portal and I wanted to see other user dashboard, how can I do SSO login as a user to see the dashboard.
Which Portal you are referring to? In Okta you cannot impersonate even with the Admin privilege.