5woem (5woem) asked a question.
Hi,
Okta RADIUS Server Agent is running in the server, but in Okta Admin Console, it says that no agents is connected.
Should we restart Okta Radius Agent Services to check connectivity of the agent to Okta?
Thanks!
Where are you looking in the console? On the Downloads page, you can find the version and connection info for the AD and IWA agents, but I've never seen connection info for the RADIUS agent anywhere in the console.
I mean, in the People Tab > Directory Integrations > Settings.
It says that the status of the Okta server is "No agents connected"
Hi Anthony! The only agents that show up in the directory integration settings (in our environment) are the Active Directory agents (and I may have assumed that you're also AD-integrated, although now that I look again, you never said that). As I mentioned previously, the status/version of our RADIUS agents do not appear anywhere in my admin console.
Mike
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Anthony! The only agents that show up in the directory integration settings (in our environment) are the Active Directory agents (and I may have assumed that you're also AD-integrated, although now that I look again, you never said that). As I mentioned previously, the status/version of our RADIUS agents do not appear anywhere in my admin console.
Mike