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0D51Y00006jQMggSAGOkta Classic EngineAdministrationAnswered2019-10-14T20:34:51.000Z2019-10-09T12:12:55.000Z2019-10-10T22:05:27.000Z

KevinB.32647 (Contraload NV) asked a question.

Creating accounts have pre filled details from older account

When creating a new user we have details filled in from an older user we once created. It seems as if OKTA uses caching or something similar. Tested in multiple browsers, incognito mode, and even on other devices but it keeps filling in these details when selecting a field


  • Hi Kevin,

     

    Are you referring to the First Name, Last Name, Username and/or Primary Email fields that appear in the Add Person form?

     

    If so, I haven't encountered that behavior before and am unable to reproduce it. It might be best to create a support case to troubleshoot with an engineer.

     

    Thanks,

     

    Brian Anderson

    KCS Specialist

    Okta

    Expand Post
    Selected as Best
  • Hi Kevin,

     

    Are you referring to the First Name, Last Name, Username and/or Primary Email fields that appear in the Add Person form?

     

    If so, I haven't encountered that behavior before and am unable to reproduce it. It might be best to create a support case to troubleshoot with an engineer.

     

    Thanks,

     

    Brian Anderson

    KCS Specialist

    Okta

    Expand Post
    Selected as Best
This question is closed.
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Creating accounts have pre filled details from older account