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0D51Y00006h08ljSAAOkta Classic EngineDevices and MobilityAnswered2024-04-15T12:50:09.000Z2019-09-29T18:51:54.000Z2019-10-06T12:42:22.000Z

fpgjl (fpgjl) asked a question.

Device Trust/Okta Mobile: Configuration issues

I try to configure Okta Mobile to use the Device Trust feature. To provide the application settings, I use the app configuration policies of Intune. Unfortunately, it seams that the settings would not appear on the device. As soon as I start the Okta Mobile app, I have to enter the URL, username and password. As far as I understand I need to keys/value pairs:

 

I also miss the capability to manage DeviceTrust on Android devices. Anything I missed here?

Thanks


  • Hello Peter,

     

    The key/ value pair you've mentioned seems to be correct, as you're still seeing the default Okta Mobile page, I'd suggest opening a Support ticket to have an Engineer engaged and review your integration over a meeting.

    Device Trust solution for Android devices is currently an Early Access feature, which can be enabled for your Okta tenant through a Support Ticket.

     

    Thank You,

    Anna Wtorkiewicz

    Technical Support Engineer

    Okta Global Customer Care

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Device Trust/Okta Mobile: Configuration issues