00ufqy4mxkCMrc2vn0h1.5318579510676252E12 (Optiv) asked a question.
A few months ago I happened upon a support article that discussed an error message in (I think) the syslog which could indicate an ad agent server is too busy. I can’t seem to find it now, has anyone come across that syslog entry and could they share the event code?
thanks!
Hi Nicole - thanks for your question! I just did a sweep and was also unable to find an article that has what you're looking for. I've escalated this to support to see if they might be able to help. Thanks!
Hi Nicole!
I also researched into the matter, looking for that specific article and was unable to find anything that covers the subject directly as you're looking for, but I'm happy to share some documentation scoped around this topic.
https://developer.okta.com/docs/reference/api/system-log/
https://support.okta.com/help/s/article/How-to-Retrieve-Okta-Logs-for-Troubleshooting
https://help.okta.com/en/prod/Content/Topics/Reports/Reports_SysLog.htm
https://help.okta.com/en/prod/Content/Topics/Access-Gateway/admin-logging-auditing-overview.htm
https://support.okta.com/help/s/article/Useful-System-Log-Queries
We are truly sorry, but that article might have been something unofficial or posted by somebody outside Okta.
All the best,
Mihail
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Nicole!
I also researched into the matter, looking for that specific article and was unable to find anything that covers the subject directly as you're looking for, but I'm happy to share some documentation scoped around this topic.
https://developer.okta.com/docs/reference/api/system-log/
https://support.okta.com/help/s/article/How-to-Retrieve-Okta-Logs-for-Troubleshooting
https://help.okta.com/en/prod/Content/Topics/Reports/Reports_SysLog.htm
https://help.okta.com/en/prod/Content/Topics/Access-Gateway/admin-logging-auditing-overview.htm
https://support.okta.com/help/s/article/Useful-System-Log-Queries
We are truly sorry, but that article might have been something unofficial or posted by somebody outside Okta.
All the best,
Mihail