ts1bo (ts1bo) asked a question.
unable to reconfigure or Access okta verify Application
unable to reconfigure or Access okta verify Application
- fabian.bahna1.5102194373023474E12 (Okta, Inc.)
Hi Naveen,
I advise you to open a ticket with the support team for this issue since it can be caused by different factors. As a troubleshooting step, I recommend resetting the MFA factor for the affected user, however I can't be sure on how effective that will be without knowing more details about the behavior or the error you encounter.
Expand Post - ElisabethB.07627 (Western Union)
Naveen,
Can you provide more information about your issue? Do you have one specific user that is unable to use Okta Verify as expected? Are you having problems setting up Okta Verify for your whole org? If it's the first then you do not need to raise a ticket as that's normally a simple fix.
Expand Post
This question is closed.
Hi Naveen,
I advise you to open a ticket with the support team for this issue since it can be caused by different factors. As a troubleshooting step, I recommend resetting the MFA factor for the affected user, however I can't be sure on how effective that will be without knowing more details about the behavior or the error you encounter.