00ua0e5ux8dJEKhIs1t1.5555106285181626E12 (Customer) asked a question.
How does an Okta admin reset and end users pin for the mobile App
User forgot pin to log into the Okta mobile app. How do i reset the pin for the end user
- daniel.sanders1.562013456164808E12 (Okta, Inc.)
Brian,
There is no option in the admin portal for resetting the user's pin, because it is stored locally on the device with their sign-in information. If they sign out of Okta Mobile on the device and log back in, they should be prompted to make a new pin.
Let us know if we can be of any other assistance!
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This question is closed.
Brian,
There is no option in the admin portal for resetting the user's pin, because it is stored locally on the device with their sign-in information. If they sign out of Okta Mobile on the device and log back in, they should be prompted to make a new pin.
Let us know if we can be of any other assistance!