JadaS.83055 (Customer) asked a question.
Is it possible to change password rule settings for existing password policies? We want end users to be notified by Okta when their passwords expire and be able to change the password via Okta. We have off-site end users who aren't notified of password expiration via Windows because they VPN to join the domain and are rarely physically on site.
Hi Jada,
Thank you for posting your inquiry to Okta Support Community Portal.
There are a couple of other details that we need in order to provide a correct answer to your specific use-case. For example, are your users mastered by AD ? If yes, is delegated authentication enabled ? ,etc.
As a general answer, yes, you can change Password Policy Rules for existing policies. In order to make changes to your existing password policies, please go to Security> Authentication>Password, then search for the policy/rule you want to edit.
Since we are lacking some details, I would suggest opening a Support case in order for us to provide a better answer to this question.
Best regards,
Daniel Capriceru
Technical Support Engineer
Thank you for your response Daniel.
To answer your questions, yes our users are mastered by AD and delegated authentication is enabled.
Hi Jada,
Thank you for letting me know. In that case, you will need to look for the Active Directory Policy. Please note that for AD-mastered users, the Password expires after setting does not appear when comparing to the Okta mastered users. The expiry date can vary among AD users and is imported from AD.
However, the option Prompt user will allow you to specify the number of days prior to password expiration that users are prompted to change their password. Users can change their password when prompted, or wait until the expiration date. You can configure this setting for up to 999 days.
If you have any additional questions regarding this topic, please open a Support Case and we would be happy to assist.
Best regards,
Daniel Capriceru
Technical Support Engineer
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Hi Jada,
Thank you for posting your inquiry to Okta Support Community Portal.
There are a couple of other details that we need in order to provide a correct answer to your specific use-case. For example, are your users mastered by AD ? If yes, is delegated authentication enabled ? ,etc.
As a general answer, yes, you can change Password Policy Rules for existing policies. In order to make changes to your existing password policies, please go to Security> Authentication>Password, then search for the policy/rule you want to edit.
Link: https://support.okta.com/help/Documentation/Knowledge_Article/Where-do-I-configure-the-Okta-Password-Policy
Link: https://help.okta.com/en/prod/Content/Topics/Security/Security_Policies.htm?cshid=Security_Policies#Security_Policies1
Since we are lacking some details, I would suggest opening a Support case in order for us to provide a better answer to this question.
Best regards,
Daniel Capriceru
Technical Support Engineer