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0D51Y00006SkaQLSAZOkta Classic EngineSingle Sign-OnAnswered2024-04-15T09:29:49.000Z2019-07-19T23:41:50.000Z2019-07-30T16:31:37.000Z

lzbca (lzbca) asked a question.

omniauth.auth attribute is missing for SAML login

Hi!

 

I am working on integrating my enterprise app with Okta SSO. I have implemented the method to identify the user email trying to sign in, using the SAML statement provided by Okta. A couple of months ago I could get this information in the omniauth.auth attribute of the request my application received, but now that attribute is gone and I cannot find the user's email anywhere on the reply I get from Okta. I configured the appropriate Attribute Statments but that was not the problem apparently.

 

Thanks


  • Hi Jorge,

     

    If you are sending the attribute using the SAML assertion, then please make sure that the attribute is being pushed by going to the application -> General -> Edit SAML Settings -> and in step 2, make sure the attribute is correct. More documentation can be found in the link below:

     

    https://developer.okta.com/docs/guides/saml-application-setup/overview/

     

    If the application is working using provisioning, please make sure the attribute is defined correctly in the Okta Profile Editor. More information can be found in the link below:

     

    https://support.okta.com/help/s/article/Okta-is-not-updating-users-attributes-in-some-applications

     

    If the issue continues to occur, please open a support ticket so we can have a thorough look at the settings and application. 

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  • lzbca (lzbca)

    Hi Ionut,

     

    thanks for your reply! I compared the settings on my application with the documentation and everything seems to be in order. Where can I open the support ticket? I can't seem to find the page to do so. Also, I am on a free trial, I am wondering if that is keeping me from opening a support ticket.

    I really appreciate your help.

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omniauth.auth attribute is missing for SAML login