spjdr (spjdr) asked a question.
Facing issue while installing okta agent
Okta agent is not getting installed
- exocv (exocv)
My advice would be to contact supprt through support@okta.com and have them guide/help you in the process.
Good luck.
- djma4 (djma4)
Hello, Hardeep. Which Agent are you trying to install? Your solution may differ depending on if you're installing AD Agent vs LDAP Agent vs RADIUS Agent. For example, if you are installing the LDAP Agent, the issue may be due SSL pinning and the solution would simply be to add the Okta.com domain to your whitelist. Here are some articles from the Knowledge Base that may help you:
https://help.okta.com/en/prod/Content/Topics/Directory/Agent_Installing_the_Okta_Radius_Agent.htm
https://help.okta.com/en/prod/Content/Topics/Directory/Okta-Java-LDAP-Agent.htm
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This question is closed.
Hello, Hardeep. Which Agent are you trying to install? Your solution may differ depending on if you're installing AD Agent vs LDAP Agent vs RADIUS Agent. For example, if you are installing the LDAP Agent, the issue may be due SSL pinning and the solution would simply be to add the Okta.com domain to your whitelist. Here are some articles from the Knowledge Base that may help you:
https://help.okta.com/en/prod/Content/Topics/Directory/Agent_Installing_the_Okta_Radius_Agent.htm
https://help.okta.com/en/prod/Content/Topics/Directory/Okta-Java-LDAP-Agent.htm