2o40b (2o40b) asked a question.
I'm pulling a report for active users in Okta specifically the Usage report. But when I pull the report I see that there are users on there that have long been deactivated. Is there a reason why only some of these users would still show active even though they've been deactivated?
Those deleted accounts shouldn't be showing anything other than zero in the Number of logins column. It would seem that Okta doesn't completely delete all traces of any account, and the usage report is not an active user report. It's an activity report for all users (even the deleted ones). You just have to filter the results on the values in the User Status column to get the Active users, or the Pending users, etc.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Those deleted accounts shouldn't be showing anything other than zero in the Number of logins column. It would seem that Okta doesn't completely delete all traces of any account, and the usage report is not an active user report. It's an activity report for all users (even the deleted ones). You just have to filter the results on the values in the User Status column to get the Active users, or the Pending users, etc.