sybxx (sybxx) asked a question.
Okta Login in screen does not work in IE 11
We are facing issue with login page in IE 11 (Compatibility mode: Edge). Clicking on the Sign in button does not do anything. On load of the login page, we get below error in console:
Scripts: Access is denied. (login.okta.com/discovery/iframe.html)
File: iframe.html, Line: 1, Column: 1
On entering credentials and clicking submit, error is thrown at devicefingerprint.js
window.onload = function(e) {
parent.postMessage(JSON.stringify({ type : "FingerprintServiceReady" }), "https:\\domain.okta.com");
}
It says above method is not implemented.
Hello,
Based on the error this will need a meeting and or fiddler trace in order to further investigate and identify the exact cause of this, and because of this aspect a support ticket will be needed to have this done.
But what I would suggest is to make sure that iFrame is enabled within your Okta tenant under Admin panel >> Settings >> Customization >> General >> IFrame Embedding
Thank You,
Marius-Alexandru Voinescu
Technical Support Engineer
Okta Global Customer Care