but18 (but18) asked a question.
Resending Activation Email
How do you resend the Activation email to an end user who did not get the original one?
but18 likes this.
- oktao.96513 (Acxiom)
Hey Sherri,
You should be able to resend the activation email from the Admin Console > Directory > People > User Profile. You should see an option at the top of the individuals profile that says "Resend Activation Email"
- fy3qt (fy3qt)
We typically have a number of users that need to have their activation email resent. How is this accomplished with the powershell cmdlets (preferred) or the REST API?
- OscarR.97027 (Customer)
Hey John, I have this same question about how to best accomplish this with the API. Were you able to get an answer or solution?
- DallasK.41567 (Cardiovascular Provider Resources, LLC)
Uhhh....my "Resend Activation Email" is missing??
- ujlpu (ujlpu)
In my experience, you have to have a certain Admin in order to be able to see the "Resend Activation Email" button. Help Desk Admins will not see this, but Group Admin and Super Admins can as those are the only two Admins I have had the opportunity to test.
- brooks.johnson1.5389696669435503E12 (Okta, Inc.)
The API call - {{url}}/api/v1/users/{{userID}}/lifecycle/reactivate?sendEmail=true will allow you to "resend activation email" from the API / in bulk thru Postman Runner for Pending Action users, who have not yet fully setup their accounts.
This question is closed.
Hey Sherri,
You should be able to resend the activation email from the Admin Console > Directory > People > User Profile. You should see an option at the top of the individuals profile that says "Resend Activation Email"