d5r1y (d5r1y) asked a question.
I am not able to find the Factor Enrollment tab in my OKTA.
When I am trying to create an MFA enrollment policy, I am unable to find factor enrollment tab.
- razvan.popa1.5051427435877913E12 (Okta, Inc.)
Hi Navdha,
Thank you for reaching out to Okta Customer Support!
The reason why the tab is unavailable to you is due to a missing feature, which would need to be added to your Okta tenant. This feature may only be available to paid versions and so please reach out to our Sales team or raise a Support ticket to be forwarded to our Business Systems team, if you wish to discuss the details of adding it.
Thank You,
Razvan Popa
Technical Support Engineer
Okta Global Customer Care
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This question is closed.
Hi Navdha,
Thank you for reaching out to Okta Customer Support!
The reason why the tab is unavailable to you is due to a missing feature, which would need to be added to your Okta tenant. This feature may only be available to paid versions and so please reach out to our Sales team or raise a Support ticket to be forwarded to our Business Systems team, if you wish to discuss the details of adding it.
Thank You,
Razvan Popa
Technical Support Engineer
Okta Global Customer Care