TonyP.80116 (Customer) asked a question.
I am able to authenticate to the Okta LDAP interface using Synology LDAP client but am unable to see the LDAP users in the Synology interface. Not sure why? Do I need to map any attributes beside the base?
Thank you for posting the question. One main reason that the users are not seen in the interface could be because the User Object Class and the User Object Filter could be possibly wrong in the configuration. Kindly check that these fields are entered correctly. The other filed to check would be the Unique Identifier Attribute. The attribute in this field needs to be common across all imported objects.
If you still have any issues with the set-up of the LDAP and need assistance kindly contact Okta support. Thank you.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Thank you for posting the question. One main reason that the users are not seen in the interface could be because the User Object Class and the User Object Filter could be possibly wrong in the configuration. Kindly check that these fields are entered correctly. The other filed to check would be the Unique Identifier Attribute. The attribute in this field needs to be common across all imported objects.
If you still have any issues with the set-up of the LDAP and need assistance kindly contact Okta support. Thank you.