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0D51Y000063vKmTSAUOkta Classic EngineAdministrationAnswered2019-06-05T04:29:55.000Z2019-03-20T03:34:11.000Z2019-03-29T21:41:52.000Z

SucharitaD.34999 (Customer) さんが質問をしました。

Okta provisioning agent 01.03 not getting registered . Error code 1

While installing the OktaProvisioningAgent-01.03.00.x86_64 on server, after successful allow access, it does throw error with error code 1 : "Unable to register the agent".

 

Any probable fixes, please suggest.


  • Please make sure that you have enabled TLS 1.2 on your server:

     

    Enabling the TLS 1.2 Protocol

    Linux

    To enable TLS version 1.2, you must access the Java Control Panel to change the JRE. 

    Navigate to …/opt/OktaProvisioningAgent/conf/settings.conf

    In settings.conf, change the arguments passed to the agent by adding:

    Dhttps.protocols=TLSv1.2 to JAVA_OPTS.

    JAVA_OPTS="-Xmx4096m -Dhttps.protocols=TLSv1.2

    Windows

    To enable TLS version 1.2, you must access the Java Control Panel and enable TLS 1.2. 

    Navigate to C:\Program Files\Okta\OktaProvisioningAgent\current\jre\bin and double-click javacpl to open the Java Control Panel

    On the Java Control Panel, click the Advanced tab.

    Under the Advanced Security Settings section, choose TLS 1.2.

     

    Reference article: https://support.okta.com/help/s/article/29448976-Configuring-On-Premises-Provisioning

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Okta provisioning agent 01.03 not getting registered . Error code 1