uwxie (uwxie) asked a question.
Hi,
We are receiving an error on LDAP Import, the exact error is:
"An error occurred during Import
Incorrect result size: expected 1, actual 2."
Any ideas on this?
Thanks,
Adam
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi Adam,
This error is thrown if duplicate entries for either users or groups have been imported and one of them needs to be removed from the source.
Please open up a support case with us to further investigated this issue.
Is there anyway of finding out who this duplicate user is through Okta?
Thanks,
Adam
Adam did u find the root cause
Is there a log in Okta or a way to locate duplicates? I'm getting that error on Gsuite Imports
I have CC'ed in my colleague Pieter who is looking at this.
Unfortunately, there are no logs in Okta to state why this is failing, this was working fine before, but now it is not.
Thanks,
Adam
Adam I had a similar issue and found out that we indeed did have duplicate users. Yes its right that from the logs you cant find it but Okta support found the user for me.
I would also suggest if you do not have too many users, extract the users using api (just user id) and paste in Excel and find any duplicate entries.