5qz97 (5qz97) asked a question.
Hello,
We have our user profiles mastered in AD. However, when we send out the activation email it forces our users to create a password. from any computer in our company, if you hit our "company.okta.com" link. It will grab your sessions credentials and only ask for MFA, never a password. How can I make the activation email not ask for credential but instead, recognize the user account and prompt our users to enroll in MFA?
Do you have delegated access turned on, where okta uses the AD credentials or do you sync Okta pwd to AD for these users?
If the first than you could activate users via the API and not send out activation emails. they would than be prompted to setup any additional steps before completely enrolled.
you could use this call: "{{url}}/api/v1/users/{{userId}}/lifecycle/activate?sendEmail=false"
If the latter than the creation of a pwd is mandatory and thus needs the steps to complete their account.
Hi Orlando,
As HenkJan suggested, the solution would be to use Delegated Authentication so that your users authenticate to Okta with their AD credentials.
If that option is enabled on your org, you can import and activate any AD users you need to, enable the "Don't send new user activation emails for this domain" option under Directory -> Directory Integrations -> <your AD domain> -> Settings and simply have your users log in to Okta once they've been activated.
This should lead to them being able to sign in using their AD credentials (without having to go through the email activation flow) and, if you have MFA enrollment configured on your org, them being prompted to set up a second factor.
Thank You,
Andrei Aldea
Technical Support Engineer
Okta Global Customer Care
whoops, forgot about that one..
"Don't send new user activation emails for this domain" option under Directory -> Directory Integrations -> -> Settings and simply have your users log in to Okta once they've been activated."
that will help too
Thank you all for answering. We decided to turn it off and instead have users hit the link directly. This is making end user training easier and more controllable too. I appreciate your answers!
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Hi Orlando,
As HenkJan suggested, the solution would be to use Delegated Authentication so that your users authenticate to Okta with their AD credentials.
If that option is enabled on your org, you can import and activate any AD users you need to, enable the "Don't send new user activation emails for this domain" option under Directory -> Directory Integrations -> <your AD domain> -> Settings and simply have your users log in to Okta once they've been activated.
This should lead to them being able to sign in using their AD credentials (without having to go through the email activation flow) and, if you have MFA enrollment configured on your org, them being prompted to set up a second factor.
Thank You,
Andrei Aldea
Technical Support Engineer
Okta Global Customer Care