krishnakumarr.38847 (Customer) asked a question.
I've created saml apps and assigned to users, but the app is not shown in the home page of the user. Also in the app i've mentioned the nameid as persistent but the generated metadata xml file says the nameid is unspecified
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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If the app is not showing, there's a few possible causes for this behavior.
View the "General" tab of your app and then ensure the option for "Do not display application icon to users" is not checked. I'd recommend checking this one first.
Another common reason an icon won't show for the user if there was an error that occurred on assignment. If an assignment error occurs, then Okta will not show the icon to the user. The rational for this is to not display an icon to users that may not work. So resolving the assignment error is required. Go to the "Assignments" tab of the app to see a list of users assigned the app. If you see a red circle with an exclamation point, this indicates there may be an assignment error. You can also go to the Tasks page to view these errors.
The metadata file from Okta is what's used to upload to a service provider so they are configured to work with Okta. This is separate from the configuration you input into Okta. When you configure the nameid format for a custom SAML app in Okta, this must be inline with the specifications of the service provider. It is not determined by Okta.