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0D51Y00005nSw4xSACOkta Classic EngineAdministrationAnswered2024-04-15T12:54:13.000Z2018-12-11T16:30:30.000Z2020-09-21T12:36:03.000Z

5lesy (5lesy) asked a question.

How to tell if a user complete the password recovery profile

I've imported over 500 users from AD, but so far only about 100 have completed the initial Okta profile for password reset. Is there a quick way to tell which users have done this and which haven't so I can send out emails?


  • Thank you for reaching Okta Customer Support. My name is Tomas and I'll be assisting you.

    For the password health of your users you can run a report if you navigate to your admin console>> Reports>> Under Okta usage, you will have Okta Password Health which will download a .csv file with all the users.

  • 5lesy (5lesy)

    Thanks Tomas – I’ve seen that report, and I don’t think it shows what I’m looking for.

    All our users are required to sign in to Okta and register a cell and personal email for password self-service. I’m looking for a way to list all those who have not completed this yet so I can send them reminders. Is there a way to get this?

    If I can’t pull a complete report, is there at least a way I can open an individual’s profile and see if they’ve completed that process? I can see all of the Active Directory properties in Okta, but none of the Okta-specific pieces.

    dcj2

    (703) 530-9523 x120
    djanelle@capefoxss.com
    Expand Post
  • MarkusR.30436 (Customer)

    Janelle,

    I am having the same issue here right now and wonder what solution approach you ended up using?

  • t823e (t823e)

    Was a solution ever found for this?

This question is closed.
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How to tell if a user complete the password recovery profile