LakshmiR.88665 (Customer) asked a question.
OKTA Configuration in cognos analytics throws error
HI,
Regarding SSO.
We have created developer user in OKTA and imported our active directory into OKTA and configured in Cognos configuration and installed all SSL certificates in Cognos Bin folder as per suggestion in one URL but still it is throwing error and not able to proceed further.
If it is working fine then we can continue and check SSO POC.Based on this we proceed further.
Regards,
Lakshmi
8095677899
Hi Lakshmi,
Thank you for raising this on our Support Community.
For the specific use case, can you please open a support ticket with us including the error message and also the steps that you've done when configuring this?
Trying to reproduce this in my own environment and couldn't meet the behavior even if installing the SSL certificates in one specific folder bin.
You can open a support ticket by either navigating to support.okta.com/help/s/ and clicking on a "Open a case" button or by calling us at the following numbers:
US: 800-219-0964
AU: 1800 095 441
FR: 0800 91 49 49
NL: 0800 022 4471
UK: 0800 808 5574
Thank you,
Dragos Milea