HeikoJ.60312 (Customer) asked a question.
need to click twice to login on our website with okta app
hi,
we use symfony with the lightsamlsp bundle. our website has a form login(symfony) and the saml/login(_check) from the lightsamlspbundle.
clicking on the okta app with a fresh browser (cleared history, cookie and everything else) i'm not logged in on our website. clicking the okta app again logs me in.
when i first call our website and then click on the okta app the login works.
do you know anything about this issue? maybe the common security stuff from symfony requires a cookie, a session or something else i don't know yet..
if you have any suggestions please let me know. thank you!
heiko
Hi Heiko,
Marius here from the Tier 2 team. We can't give an answer based on your description, as there might be something misconfigured in the SAML settings or at your application level. We can assist in reviewing the SAML settings with you, but if something is faulty at the application level, I'm afraid that is out of our scope. If you'd like to get an investigation started, please submit a support ticket and we'll gladly look into this!
Thanks,
Marius Fulga
Tier 2 Support