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0D50Z00008VqpqeSABOkta Classic EngineSingle Sign-OnAnswered2024-04-16T11:01:58.000Z2018-10-29T12:23:18.000Z2018-11-02T18:31:44.000Z
  • Hello Ramesh,

     

    In those kind of situations please do double check the username format, make sure also that 'Okta performs primary authentications' is enabled in the Radius Sign On Methods tab, check id the UDP port is entered correctly in the required field, each Radius app has a unique number, double check also the rules if any are set.

     

    For more documentation about this, here is a link on which you can have a look: https://help.okta.com/en/prod/Content/Topics/Security/AmaznWS_App.htm?cshid=ext_AmaznWS_App

     

    In case of any further assistance, please reach Okta support and open a ticket, for you to be able to provide any valuable screenshots and for us to be able to go more in depth with this.

     

    Kind regards,

    Melnic Dorin

    Expand Post
    Selected as Best
  • Hello Ramesh,

     

    In those kind of situations please do double check the username format, make sure also that 'Okta performs primary authentications' is enabled in the Radius Sign On Methods tab, check id the UDP port is entered correctly in the required field, each Radius app has a unique number, double check also the rules if any are set.

     

    For more documentation about this, here is a link on which you can have a look: https://help.okta.com/en/prod/Content/Topics/Security/AmaznWS_App.htm?cshid=ext_AmaznWS_App

     

    In case of any further assistance, please reach Okta support and open a ticket, for you to be able to provide any valuable screenshots and for us to be able to go more in depth with this.

     

    Kind regards,

    Melnic Dorin

    Expand Post
    Selected as Best
  • mike.davie1.5312945692819849E12 (Customer First Programs)

    Hello Ramesh,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer."

     

    Thank you,

    Mike Davie

    Okta Help Center

     

    Expand Post
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