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0D50Z00008KeovQSAROkta Classic EngineAdministrationAnswered2024-03-25T22:33:21.000Z2018-09-03T12:17:18.000Z2018-10-12T19:15:18.000Z

7q2qh (7q2qh) asked a question.

Getting an 404 error when accessing admin portal

Hey, I'm facing an issue where upon accessing my portal link, I get 404 error.

I don't even get a chance to enter login credentials.

I imagine that it's because Google was set as IDp on setup. Now, google has no info on Okta's existence and hence I get the error.

The issue is that I do not know how to fix it.

If anything helps my portal is vinted.okta.com


  • mike.davie1.5312945692819849E12 (Customer First Programs)

    Hello Aidas,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

    Mike Davie

    Okta Help Center

    Expand Post
    Selected as Best
  • Hi Aidas,

     

    Marius here from the Tier 2 team. As far as I can see, you're trying to access a tenant that has been created as a free trial and has expired May 4, 2016 12:23:36 PM UTC. If you'd like to have a go at another free trial account for testing purposes, you can always visit https://okta.com/free-trial or create a developer account https://developer.okta.com/signup/. For future reference, if you're having issues with the accounts, submitting a ticket via the Support portal will ensure that this is addressed like a normal ticket and not like a community question.

     

    Kind regards,

    Marius Fulga

    Tier 2 Engineer

    Expand Post
  • mike.davie1.5312945692819849E12 (Customer First Programs)

    Hello Aidas,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

    Mike Davie

    Okta Help Center

    Expand Post
    Selected as Best
This question is closed.
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Getting an 404 error when accessing admin portal