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0D50Z00008GhKi8SAFOkta Classic EngineAdministrationAnswered2024-03-25T15:33:36.000Z2018-08-23T19:24:09.000Z2018-09-14T14:31:03.000Z

gfhoy (gfhoy) asked a question.

How do I turn off task notifications in email?

Our task notifications for Okta user account changes are currently tied to the email that our Service Desk software is on. This generates a bunch of unnecessary tickets that frequently get closed with no "resolution" because we're the ones doing the permission changes. I cannot find in the Okta admin account any task notifications options. Is there a location for this?


  • BhaskarM.18336 (Customer)

    see this helps , settings - account - email notifications , uncheck user deprovision

    Selected as Best
  • BhaskarM.18336 (Customer)

    Are you talking about deprovisioning workflow.?If so,settings - customization - check or uncheck deprovisioning workflow.

  • gfhoy (gfhoy)

    Hello,

     

    We're receiving notifications that look something like this:

  • gfhoy (gfhoy)

    Unassigned Users - 08/17/18 22:00:15 UTC

    Go to the Tasks page to manage your tasks.

    Invenergy users unassigned from applications between 08/17/18 21:46:38 UTC and 08/17/18 21:46:38 UTC

    User (User@email.com) was unassigned from the following applications:

     

    Microsoft Office 365 (Office 365 - email.com) by Okta System on 08/17/18 21:46:38 UTC.

    The application account 'User@email.com' needs to be manually deprovisioned. 

    Expand Post
  • BhaskarM.18336 (Customer)

    log in to okta - go to admin - settings - customization - uncheck/disable the deprovisioning workflow.

    then test it.

  • gfhoy (gfhoy)

    Will this effect the deprovisioning workflow itself? We want to disable the notifications about the workflow, not the actions of the workflow itself.

  • BhaskarM.18336 (Customer)

    see this helps , settings - account - email notifications , uncheck user deprovision

    Selected as Best
  • mike.davie1.5312945692819849E12 (Customer First Programs)

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

    Mike Davie

    Okta Help Center

    Expand Post
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How do I turn off task notifications in email?