uixmz (uixmz) asked a question.
Okta session timeout
I am looking for changing the Okta Web Session timeouts. We are getting complaints from users that they have to continuously log back into Okta.
Can this behavior be changed?
MollyB.26867 likes this.
- ion.nits1.533124184742478E12 (Vendor Management)
Hi,
You can increase the session lifetime by going to Security -> Authentication -> Sign On -> Add New Okta Sign-on Policy on top of the default one. There you can select the groups that will be affected by the change, after which you will be prompted to add a rule. There you will find Session Lifetime at the bottom with the default setting of 2 hours, you can change it to up to a maximum of 90 days.
I hope this helps,
Ion Nits
Technical Support Engineer
Expand Post - mike.davie1.5312945692819849E12 (Customer First Programs)
Hello,
Thanks for posting your inquiry in Okta Community Portal.
If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer."
Thank you,
Mike Davie
Okta Help Center
Expand Post - ye38f (ye38f)
In order to increase the session lifetime by going to Security -> Authentication -> Sign On -> Add New Okta Sign-on Policy on top of the default one, do you have to have Super Admin access in Okta to do this?
- 5cjpl (5cjpl)
Hello,
OKTA is prompting to enter the credentials after closing the browser. Session life time has been increased to 9hours but still the same.
If any existing browser is open, then it directly open OKTA dashboard else it will prompt to enter the credentials.
Any help is much appreciated.
Thanks in Advance.
Expand Post - l5gib (l5gib)
i dont understand it either , we have an internal zone set for 2 hours, but credentials are being requested for re-authentication after an hour.
- sandeepk.84743 (Wipro Technologies)
Try to get the session information from the API.
{{url}}/api/v1/sessions?additionalFields=cookieToken
I tried this & found that session lifetime is set to 40 minutes. But I have defined the session life time to 2 hours in OKTA. There is a mismatch. By the way, there is no other way you can play with the OKTA session timeouts.
We need to get the help fro OKTA support team around this.
Expand Post - Mihai N. (Okta, Inc.)
For updated information to include OIE configuration options as well, please review the following article:
Adjust Okta Session Lifetime and Idle Values for End Users
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
Expand Post
This question is closed.
For updated information to include OIE configuration options as well, please review the following article:
Adjust Okta Session Lifetime and Idle Values for End Users
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
Just released: More Okta Community badges just added