<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D50Z00008G7VT2SANOkta Classic EngineOkta Integration NetworkAnswered2024-03-14T06:16:58.000Z2017-01-30T14:27:11.000Z2017-01-30T17:26:42.000Z
infinite loop when launching Office 365
We just rolled out office 365 (sso, saml, ws-federation,etc).

 

When users click on any chiclet that launches office 365 (Outlook, SharePoint online, etc), the Office 365 login screen states "Redirecting you to your login."  

 

Okta tries to log in, but then it takes the users back to the "Office 365 is redirecting your login..." and this just sits in an infinite loop.

 

Any suggestions on what is causing this looping to Office 365 and Okta?

  • Hi Bryan,

     

    In most cases this happens because of mismatch in ImmutableIDs. Is your Okta account AD Mastered? 

     

    Thanks & Regards,

    Venky
    Expand Post
This question is closed.
Loading
infinite loop when launching Office 365