MargaretP.02339 (Customer) asked a question.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Chasing this to see if there is any movement. Having to specify a real person (or even a fake Okta "Person") as a technical contact is just downright weird. Almost all large organisations have an IT support distribution list or shared inbox. We don't want to have to specify as user as then:
1) We have to "set it up" with meaningless MFA and password
2) We have to pay Okta monthly for the privilege .... or is that the point?
Is there any reason this box cannot be changed to accept any email address?
Just curious about this. In my dev instance, I have entered a Technical contact, a phone number and a help link. Only the link shows on the user dashboard. If I remove the link, the contact email shows. What is the priority of these fields? Is there a way to get the phone # + support link displayed?