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0D50Z00008G7VLcSANOkta Classic EngineMulti-Factor AuthenticationAnswered2025-04-23T11:24:15.000Z2017-07-31T07:03:10.000Z2019-09-11T00:41:02.000Z
  • j5v7c (j5v7c)

    There is not an ability tp trigger an email specifically, but you can report on this with a custom search. In the Admin colsole, select Report, System Log, and in the search field use the following text eventType eq "user.account.reset_password" and this will find all times that the self service password reset was selected over the selected period of time.
  • RanganathS.24299 (Tenet Healthcare Corporation)

    hello, do we know why a user would show Api validation failed: factorEnrollRequest

    when typing in his cell number? he hasn't been able to reset his password due to that error message. any suggestions?

     

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Self service password reset