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0D50Z00008G7UzVSAVOkta Classic EngineIntegrationsAnswered2025-06-14T10:29:51.000Z2016-08-29T19:05:26.000Z2018-04-05T19:31:21.000Z

00u5a6vne9mqK7Z9s0h1.4453781627596462E12 (Customer) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
Change message given after Forgot Password is initiated?
Hi,

Is it possible to change the message that is given after a "forgot password" is initiated from sign in page?

Currently it says "Email or Username", then gives the following "Email Sent!... etc...", but if they enter their enterprise email then they are confused because an email is sent to the Alternate address not their actual work email. I would like to customize this... Is that possible?
  • 1 answer
  • 598 views

  • JP Manansala (Okta, Inc.)

    Hi Fidel,

     

    Thanks for reaching out to Okta Community.

     

    You can't edit the 'info tip' when the Forgot Password is managed by Okta but you can customize your Forgot Password in Admin Portal > Settings > Customization. Please see image below for your reference:

     

    0EMF0000000Tu7c

     

    Best,

     

    JP

    Expand Post
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Change message given after Forgot Password is initiated?