One Okta user two Google Accounts

Select Language

0D50Z00008G7UxiSAFOkta Classic EngineOkta Integration NetworkAnswered2024-04-17T13:23:21.000Z2015-11-10T19:44:21.000Z2017-03-28T15:21:08.000Z

Alex Stopic (Customer) asked a question.

Hi,

We have a unique scenario where two users share a gmail account. (They also have their own personal ones)

ie. john smith & bob citizen share team@email.com

We have suggested they transfer it to a mailing list and get any emails sent to them but they insist on using a team inbox.

As a workaround they mfa in via incognito mode using team@email.com but its not sustainable.

Is there a way to link two or more gmail accounts to a single okta account?

Phil L Ibarrola (Thoughtworks)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Alex,

I think you were on the right track with pushing a Google solution rather than a Okta solution. You can also use mailbox delegation within Google to get a similar experience as having a separate mailbox, but without the complexity. You can find it under the source mailbox setttings (team@email.com: Settings > Accounts > Grant Access to Your Account).

Thanks,
Phil
Expand Post
Alex Stopic (Customer)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Thanks Phil!

I had to go one step further and enable Mail Delegation in the Admin console under Apps>Google Apps>Settings for Gmail>Advanced. Ill report back if it solves the problem.

Alex
Expand Post
1trck (1trck)
10 years ago
What was your Resolution?
Expand Post
jxmvh (jxmvh)
9 years ago
Create a secondary g suite app with the same settings as the original one and assign to that spefic user.
Expand Post

This question is closed.