ovfno (ovfno) asked a question.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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It is displayed on the Open a Case form at https://support.okta.com/help/s/opencase .
In the "Okta Org" picklist it lists your available Okta Org[s] with their corresponding Cell[s] next to them.
I found this as I was opening a Case for myself, trying to determine which Cell our Okta org was on.
Alan,
Your solution works great if there's a human logging in to enter a Support ticket. I am looking for a way to access that information through Okta's API's. Do you know of a way to access the Okta CELL for an Org through the Okta API's?
@Jessica Williams Hi Jessica, I don't see any way to view the Cell through the API. Searching for "cell" at https://developer.okta.com/search/ only returns 5 results as of this writing, none of which are relevant to retrieving the Cell via the API. Good luck on your quest to find a workable solution.
Our experience (we use hub/spoke) is that all orgs are by default created in the same cell, unless you have requested a specific cell for an org. BTW, this doesn't answer the API question but you can see your org's cell on the admin site - in the footer.