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0D50Z00008G7UkFSAVOkta Classic EngineOkta Integration NetworkAnswered2024-03-25T22:50:59.000Z2017-02-01T23:37:46.000Z2020-12-08T14:03:10.000Z

49shy (49shy) asked a question.

February 1, 2017 at 11:37 PM
Access ZenDesk API using SAML
Hi. My organization is planning to integrate Okta with ZenDesk through SAML however, it's not clear to us how to access ZenDesk API using Okta authentication (through SAML). Found some links like this one, https://support.okta.com/help/answers?id=906F0000000XZH3IAO, that seems to be helpful in our case. However, it would be greatly appreciated if someone with experience using Zendesk API through SAML authentication can share some insights. Or any links / articles that can point to the right direction will be a great help. Thanks!
  • 4 answers
  • 1.18K views

  • cosmin.olteanu1.4793088156579675E12 (Okta, Inc.)

    Okta fully supports Zendesk application with SAML and Provisioning straight out of the OAN (Okta Application Network). All you have to do is add the application, fill in the required fields, follow the setup instructions and you are good to go.

  • 49shy (49shy)

    Thanks for the reply. I've read those artciles, and I think there's no issue with regards to authenticating Zendesk users. However, unclear to me if that will also work with accessing Zendesk API.

  • cosmin.olteanu1.4793088156579675E12 (Okta, Inc.)

    If the information available on Zendesk's developer website is not sufficient, feel free to contact Zendesk support in regards to the Zendesk API. Otherwise, just specify the exact objective you are trying to accomplish and we will do our best to answer your inquiry.

  • JsonT.99492 (Customer)

    Hi @49shy (49shy)​ 

    I'm looking for a solution to the exact issue you have posted. It's been 3 years. Were you able to find a solution to this issue? Can you please help me out with this?

     

    Would really appreciate your help. Thanks in advance.

This question is closed.
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Access ZenDesk API using SAML