What if I have users without email addresses?

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0D50Z00008G7UhgSAFOkta Classic EngineAdministrationAnswered2025-06-14T10:29:51.000Z2016-07-06T21:57:29.000Z2018-08-12T04:15:15.000Z

21xs2 (21xs2) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM

What if I have users without email addresses?

We will be developing an in-house application for our external users, many of which do not have email addresses listed in AD.

Is there any way to change the minimum requirements so that users' email addresses can be empty?

Thanks!

Top Rated Answers

oallison1.3862049498658318E12 (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Paul,
To further explain what Jaypee is mentioning in his answer is: Yes, you can import users from AD without and email address, there is a Profile Mapping that if the email address is null we will default in the Okta Username.
There is the default mapping for email address. The second part of Jaypee's comment is about the Okta Username, when you install the Okta AD Agent the default is to bring in the UPN as the username, this can be changed by what Jaypee is describing in his comments. In a scenario where you left the Okta Username mapped to the UPN and the email is null, then the email address would be the UPN.

Hope this clarifies everything for you.

Thanks
Ona
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All Answers

JP Manansala (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Paul,

Thanks for posting your inquiry in Okta Community.

Definitely, you can import User Objects without Email Attributes from your AD, unless you are creating Users as an Okta Profile Mastered Accounts. You can also set under "Import and Account Settings" to use "Okta username format" as "User Principal Name" (UPN) when importing from AD.

Please let me know if you need any additional information or further assistance. Thank you.

Best,

JP
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oallison1.3862049498658318E12 (Okta, Inc.)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
Hi Paul,
To further explain what Jaypee is mentioning in his answer is: Yes, you can import users from AD without and email address, there is a Profile Mapping that if the email address is null we will default in the Okta Username.
There is the default mapping for email address. The second part of Jaypee's comment is about the Okta Username, when you install the Okta AD Agent the default is to bring in the UPN as the username, this can be changed by what Jaypee is describing in his comments. In a scenario where you left the Okta Username mapped to the UPN and the email is null, then the email address would be the UPN.

Hope this clarifies everything for you.

Thanks
Ona
Expand Post
Selected as Best

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What if I have users without email addresses?