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0D50Z00008G7UcWSAVOkta Classic EngineAdministrationAnswered2018-09-05T01:29:28.000Z2017-12-06T22:24:38.000Z2017-12-06T22:24:38.000Z
When is an Okta license considered used?
Is an Okta license considered used when a user is activated or when they log in for the first time?  For example, if we purchase 1,000 licenses and activate 900 users, but only 750 of the users actually log in to Okta, is our available license count 100 or 250?  Thanks.

  • Hello Scott,

     

     Currently, only acitve users are counted in the user license, therefore the available licence count for your use case is 100.

     The licence count is tracked periodically by the Account Executive, which will also be able to provide you with updates.

     

    Thank you,

    Cristian Mondiru

    Technical Support Engineer

    Okta Global Customer Care
    Expand Post
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When is an Okta license considered used?