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0D50Z00008C3jiuSABOkta Classic EngineAdministrationAnswered2025-08-04T09:00:34.000Z2015-10-26T20:30:33.000Z2020-05-08T17:16:37.000Z
x0e46, 2k11a, and 13 others like this.
  • Raja Nejem - 1 (Okta, Inc.)

    As of right now, you can't delete deactivated users out of Okta for security reasons.  We are working on an override to delete users but is a while out.
  • ha6au (ha6au)

    I would like to remove an old user from Okta also. We have a new user with the same user id and I cannot assign this user id because it is attached to a user that left the company a year ago. Seems broken that I cannot assign the correct user id because of an Ex employee. This really needs to be fixed. AD can do it, Office 365 can do it, but Okta cannot. It breaks the whole workflow and cause extra work.
    Expand Post
  • JimK.58589 (Customer)

    Hello Dave,

    We are working on a way to Tombstone a user account, this will give Okta the ability to retain reporting information for the user, and the ability to virtually " delete" an Okta user. In the meantime, you can always rename the old Okta user and free up the UserID. I should mention reusing user id's is not a best practice, as if you had a user named jdoe@yourcompany.com and just reused the ID after the original was no longer with the company, this could potentially give access to the wrong individual, but the correct user name in a down stream application.
    Expand Post
  • j5v7c (j5v7c)

    What is the expected timing of this feature?
  • j5v7c (j5v7c)

    Jim Knutson, doe Okta have a permanent-global-unique-user-id which we can use to avoid situation you've mentioned?
  • We are required by law to remove user data when the user requests us to. When will this be available?
  • jglgh (jglgh)

    Hi there, we also need to be able to delete old, de-activated accounts. How do we do this?
  • tkewq (tkewq)

    Hello Mike,

     

    Being the last one to ask this question again, have you heard back from Okta since then?

     

    Cheers
  • PhilJ.89793 (Customer)

    Still no answer on this issue? It is almost a year later.
10 of 47
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How to remove deactivated users?