Could not connect to Office 365 API, please check your OAuth credentials again.

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0D50Z00008C3jiOSAROkta Classic EngineOkta Integration NetworkAnswered2024-04-30T09:18:24.000Z2017-11-22T13:35:21.000Z2017-11-22T21:45:37.000Z

j5v7c (j5v7c) asked a question.

I am getting this error and i am not sure how to resolve it. I have successfully configured a domain in office 365 admin page.

however when i set up WS-Federation, i get the following message

"Could not connect to Office 365 API, please check your OAuth credentials again."

Help Please!

j6gw9 likes this.

matt.maher (Presales - Americas Commercial, Emerging East)
9 years ago
HI Lawerance, You need to provide a valid username and correct password for a user in your Office 365 subscription that has Global Administrative rights in Office 365. We recommend that you create a separate account that is not the admin account first created when you signed up to Office 365. Let me know if that resolves your issue or if you have any questions.
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j6gw9 (j6gw9)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
@Lawrence Tsane
Did you find a fix for this? Setting up a new O365 instance in my okta sandbox and getting this exact same issue.

Thanks
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j6gw9 (j6gw9)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
@ Matt Maher - I have done this, and still getting this issue.

Thanks
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j6gw9 (j6gw9)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:29 AM
All -
To fix this I logged into the O365 tenant with the new admin credentials, and I also did the advanced API authentication at the bottom
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This question is closed.