<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D50Z00008C3jdXSAROkta Classic EngineOkta Integration NetworkAnswered2024-04-30T09:18:25.000Z2018-02-23T02:53:50.000Z2019-10-16T02:23:48.000Z

pkuhy (pkuhy) asked a question.

How to bypass Okta SAML authentication
We have successfully integrated JIRA Servicedesk with Okta. However we have a requirement to allow non staff members ( such as contractors or third parties ) to access JIRA Servicedesk. What is required to allow OKTA to be bypassed to allow non staff members to continue to access JIRA ?

  • Hi Adam,

     

    One option would be to separate the users using the SAML app from the other users via Groups. Then, you can create another Jira app, however this time use SWA and assign it to your third party users.

     

    However, it does sound like your setup might require some additional investigation and so I advise you to open a case with Okta Support.

     

    Thank you,

     

    Razvan Popa

    Technical Support Engineer

    Okta Global Customer Care

    Expand Post
  • pkuhy (pkuhy)

    Thanks Razvan.

    Essentially non staff members dont have an account in Okta, so this is not an option for us.

    Ill create a support ticket.
  • j5v7c (j5v7c)

    Hello,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    ​If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

     

    ​Dylann Fezeu

    OHC Team
    Expand Post
This question is closed.
Loading
How to bypass Okta SAML authentication